Frequently asked questions.

UK delivery is free on orders over £25. Orders under £25 are charged a flat £2.99. We dispatch fast from the UK — order before 3pm on a working day and we aim to send it the same day, with most orders arriving within 2–4 working days.

At the moment we ship within the UK only. We're working on expanding — join our newsletter to hear first.

Yes. As soon as your order is dispatched we'll email you a tracking link so you can follow it to your door.

Every product is covered by a 2-year warranty against manufacturing faults. If something isn't working as it should, get in touch and we'll sort a replacement.

Vibe is our premium range — Apple MFi-certified cables, fast GaN chargers and high-capacity power banks. C3 Tech is our value range — dependable everyday accessories at a lower price.

Both are covered by the same 2-year warranty.

We stock Lightning (iPhone 5 - 14), USB-C (iPhone 15+, most Android, iPads and laptops) and Micro USB. Each product page lists exactly what it works with — and our Cables page has a quick connector guide to help you choose.

If you change your mind, you can return an unused item in its original packaging within 30 days for a full refund. Faulty items are covered by your 2-year warranty. See our Returns Policy for full details.

Just contact us with your order number and we'll guide you through it. It only takes a minute.

We accept all major cards (Visa, Mastercard, Amex), plus Apple Pay, Google Pay, PayPal, Shop Pay and Klarna at checkout.

We pack orders quickly, but if you contact us as soon as possible after ordering we'll do our best to make changes before it's dispatched.